Last updated: 12 November 2025

DISCLAIMER: I am not liable for any lost, stolen, damaged or delayed parcels, but do contact me if you encounter any issues with your shipment.

Important:

• Buyers are responsible for providing accurate shipping information when orders are placed (i.e. the correct address, contact number, etc.). I will not be held liable if any parcels are undelivered because of this, except if l had keyed in/written the information wrongly myself compared to what was provided by you.
• All international parcels are DDU (Delivered Duty Unpaid) unless otherwise stated. Buyers are responsible for any taxes, custom and import fees if applicable.
  

• All delivery timeframes are based on estimates provided by our shipping partners and may vary depending on their schedules.

Delivery Rates:

• Malaysia & Brunei: SGD10-15. Tracking details will be provided.
• Rest of the world: SGD15-30. Tracking details will be provided.
• United States: Temporarily suspended. You may DM me on Instagram @sincerelycherise for more details.

Estimated delivery duration for international shipments: 1 to 3 weeks after dispatch.

All orders will be dispatched within 3 working days unless otherwise stated. Thank you for your patience.

If you need your items urgently, you may email me at info@sincerelycherise.com or DM me via Instagram @sincerelycherise to make arrangements.