Last updated: 18 July 2026

View our full Shipping Policy here.

DISCLAIMER: I am not liable for any lost, stolen, damaged or delayed parcels upon dispatch, but do contact me if you encounter any issues with your shipment.

Important:

• All customers are responsible for providing accurate shipping information when orders are placed (i.e. the correct address, contact number, etc.). I will not be held liable if any parcels are undelivered or delayed because of this, except if l had keyed in/written the information wrongly myself compared to what was provided.
  • Strictly no refunds will be made if any issues occur as a result of this.
  • Any parcel return or retrieval fees incurred due to this will be paid for by the customer. 

• All delivery timeframes are based on estimates provided by our shipping partners and may vary depending on their schedules.

Free local delivery for orders of $150 and above in a single purchase.*

*Only applicable to orders paid via PayLah!/PayNow. Orders paid via credit/debit card will enjoy a discounted delivery rate instead.

If you'd like to receive your order sooner, you may opt for Priority Processing.

For information on combining shipments for multiple orders, click here.

All orders will be dispatched within 3 working days unless otherwise stated, or if you opt for Priority Processing. Thank you for your patience.

If you need your items urgently, you may email me at info@sincerelycherise.com or DM me via Instagram @sincerelycherise to make arrangements.